Shipping policy

Shipping Policy

• Our Shipping Partners are Delhivery, Ekart, and Shiprocket.
• Shipping charges depend on the total order value.
• We will ship the products within 24 hours of receiving the order(s), except on Sundays and local and national holidays.
• Shipping may be impacted due to natural disasters.
• The products will be delivered in 7-8 days.
• We will send the tracking link to the registered email ID and mobile number immediately after fulfilment. Using this link, you can view the courier's name, tracking number, expected delivery date, and the exact location of the packet(s).
• You can track your order using the following link. Please enter an order ID or tracking number here.

Shipping Charges:

Key points :

• Third-party courier companies will deliver the packages after being handed over to them. So, we don't have direct control over it. 
• Delivery could take a little longer for remote locations, and that depends on the third-party logistics company's policies.
• Orders will be dispatched within 24 working hours; this is the minimum time to prepare the order. 
• The Company cannot be held liable if, in any case, there is any delay in dispatching the order due to an unforeseen circumstance. 
• Delivery time may vary depending on the type of products purchased. 
• Delivery of all orders will be made to the address you provided during the order placement process. 
• Products will ship every day except Sundays, public holidays, or during non-working hours. 
• Users are requested to enter the correct billing address, as it appears on government-approved documents, your bank, or credit card statement. 
• The client must provide the correct contact number/mobile number so that all delivery-related SMSs will be received promptly, and the delivery boys will be able to contact you successfully at the time of final delivery.
• If the address proof does not match the address provided when placing an order, you will not receive the order, as the delivery personnel verify the address proof in case of any complaints.
• If any disputes arise during delivery, we will be here to assist you. The order(s) may also be verified further by our customer experience team. 
• Ensure the correct shipping address (Street number and name, landmark, City, State, and Pin code) as we are not liable for the package(s) delivered to the wrong address.
•  If the order has not been delivered and returned due to your unavailability, you will be liable for the charges incurred for re-delivering the product to you. 
• The Company/Website does not track the shipment or follow up with third-party logistics companies. However, we have partnered with them.
• If you are facing shipping-related issues, please email support@agritell.in or call +91 82938 26607.